“We have responded to the Government of India’s letter and assured them that the privacy of users remains our highest priority. As a reminder, the recent update does not change the privacy of people’s personal messages. Its purpose is to provide additional information about how people can interact with businesses if they choose to do so,” a WhatsApp spokesperson stated.
WhatsApp has indicated earlier also that accounts of these customers who do not accept the new terms and situations, will not be deleted for the time becoming but Meity insisted that it “does not absolve WhatsApp from respecting the values of informational privacy, data security and user choice for Indian users”.
“We will not limit the functionality of how WhatsApp works in the coming weeks. Instead, we will continue to remind users from time to time about the update as well as when people choose to use relevant optional features, like communicating with a business that is receiving support from Facebook. We hope this approach reinforces the choice that all users have whether or not they want to interact with a business. We will maintain this approach until at least the forthcoming PDP law comes into effect,” a WhatsApp spokesperson added.